Privacy Policy
DRAFT: to be reviewed by Kwakinn and a lawyer before launch.
Who we are
The data controller is [legal entity name], reg. no. [number], [registered address], operating Kwakinn Belgian Beer Cafe, Gleznotāju iela 2, Rīga. Contact: info@kwakinn.lv.
What we collect and why
Table reservations, group requests, gift card orders and contact messages: your name, phone, email, date, time, number of guests and any message you write. We use these only to handle your request and contact you about it (GDPR Art. 6(1)(b)).
Analytics: if you accept analytics cookies, Google Analytics 4 records anonymous visit statistics (Art. 6(1)(a), consent). You can withdraw consent any time under "Cookie settings" in the footer.
Open tables: if you start or join a table, we store your first name and either your email or your Telegram ID, name and language. Others only see your first initial. We use this to run the table and send you its updates and a reminder in Telegram (GDPR Art. 6(1)(b)). Tables and their guest lists are deleted 30 days after the table took place.
Meet people: if you ask the Kwakinn bot to find people, we store who you would like to meet, the days you are free, your first name and either your Telegram ID or your mobile number (confirmed with a code by text message). We use this only to match you with others and message you about it. Your first name is shown only to people who also said yes to the same meetup, and your number never. Requests are deleted 30 days after they end; you can stop at any time.
How long we keep it
Requests are deleted automatically 12 months after they are sent.
Who processes it for us
Hosting (Vercel Inc.), database (Neon Inc.), Telegram (only if you use the Kwakinn bot), Twilio (text messages, only if you choose them), email delivery (Resend Inc.) and, with consent, Google Ireland Ltd. (Analytics). Where data leaves the EU, it is covered by the EU-US Data Privacy Framework or standard contractual clauses.
Your rights
You may ask for access, correction, deletion, restriction or a copy of your data, and object to processing. Write to info@kwakinn.lv. You can also complain to the Data State Inspectorate of Latvia (www.dvi.gov.lv).